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Producten en Diensten: Outsourcing

  • MVNE Services
    Running the complete MVNO Billing and customer care process off-site. Order intake, cdr-collecting, meditation, pricing, billing, bill presentment and all related processes can be outsourced to Moba MVNE in accordance with the required service level.
  • Billing Service Provisioning
    Running or parts of the Billing process off-site. Eg. Electronic Billing, Bill Presentment, Cost management tools,…
  • Training
    Knowledge transfer to internal departments, teaching the latest developments in Billing and Collections
  • Support
    Executing support desk activities off-site, both for external customers and internal employees

 

Consultancy Implementation Outsourcing
Requirements definition Program Preparation MVNE Services
Process Architecture Program Execution Billing Service Provisioning
Billing Provider Selection Post-Launch Assistance Training
Revenue Assurance   Support
Expense Management