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Producten en Diensten: Outsourcing - MVNE Services
Running the complete MVNO Billing and customer care process
off-site. Order intake, cdr-collecting, meditation, pricing,
billing, bill presentment and all related processes can be
outsourced to Moba MVNE in accordance with the required service
level.
- Billing Service Provisioning
Running or parts of the Billing process off-site. Eg. Electronic Billing, Bill Presentment, Cost management tools,…
- Training
Knowledge transfer to internal departments, teaching the latest developments in Billing and Collections
- Support
Executing support desk activities off-site, both for external customers and internal employees
| Consultancy |
Implementation |
Outsourcing |
| Requirements definition |
Program Preparation |
MVNE Services |
| Process Architecture |
Program Execution |
Billing Service Provisioning |
| Billing Provider Selection |
Post-Launch Assistance |
Training |
| Revenue Assurance |
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Support |
| Expense Management |
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