Products and Services: Outsourcing

• MVNE Services
  Running the complete MVNO Billing and customer care process off-site. Order intake, cdr-collecting, meditation, pricing, billing, bill presentment and all related processes can be outsourced to Moba MVNE in accordance with the required service level.
• Billing Service Provisioning
  Running or parts of the Billing process off-site. Eg. Electronic Billing, Bill Presentment, Cost management tools,…
• Testing
  In-house or off-site, executing all or parts of the testing activities from systems-testing to acceptance testing.
• Training
  Knowledge transfer to internal departments, teaching the latest developments in Billing and Collections
• In-house or off-site, Moba Consulting runs the processes for maintenance and change-management for assigned process- and systems environments.
• Support
  Executing support desk activities off-site, both for external customers and internal employees